I earned my Ph.D in Management from Warwick Business School (WBS) in September 2018. Currently I am a Lecturer (Assistant Professor) in Healthcare Management and Leadership at The University of Sheffield (UK). In 2020 I completed my Post-Doctoral Fellowship in Operations Management at WBS evaluating the UK National Health Service (NHS) partnership with Virginia Mason Institute (USA). 

My current research has several interconnected streams including healthcare quality improvement (QI) and safety, QI evaluation methods, workforce flexibility, and emergency management.

Drawing on 10 years of international public and private healthcare operations experience, I  acquired specialist knowledge and expertise which influences my research and teaching. Most recently I was Risk Manager of a large integrated hospital system in Canada.

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In this website, you will find information about my academic work and professional background.

j.g.richmond@sheffield.ac.uk